{"id":29082,"date":"2021-03-16T12:48:51","date_gmt":"2021-03-16T12:48:51","guid":{"rendered":"https:\/\/marny.com\/?page_id=29082"},"modified":"2024-06-20T00:56:26","modified_gmt":"2024-06-20T00:56:26","slug":"haufig-gestellte-fragen","status":"publish","type":"page","link":"https:\/\/marny.com\/de\/haufig-gestellte-fragen\/","title":{"rendered":"H\u00e4ufig gestellte Fragen"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Sectie&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#134EC4&#8243; custom_margin=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;off|phone&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;16px||||false|false&#8221; global_module=&#8221;29766&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-b40792c8-72cb-491c-966a-d34c1642c5c1%22:%91%22background_color%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.2&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;34px&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;|800|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;32px&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;||-5px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;28px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_phone=&#8221;24px&#8221; global_colors_info=&#8221;{}&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Bestellen&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe07a;||divi||400&#8243; icon_color=&#8221;gcid-body-color&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;32px&#8221; content_max_width=&#8221;100%&#8221; image_icon_width_tablet=&#8221;32px&#8221; image_icon_width_phone=&#8221;28px&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||8px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22icon_color%22%93}&#8221;][\/et_pb_blurb][et_pb_accordion icon_color=&#8221;gcid-40b447b6-272a-47cb-827e-d7dcddb86b29&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;20px&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-48ad95f1-8cbd-4bcf-aa21-c8200781e2d4%22:%91%93,%22gcid-40b447b6-272a-47cb-827e-d7dcddb86b29%22:%91%22icon_color%22,%22icon_color%22%93}&#8221; toggle_line_height=&#8221;1.2em&#8221;][et_pb_accordion_item title=&#8221;Ik heb geen bevestigingsmail ontvangen. Wat nu?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Meteen nadat je een bestelling plaatst, krijg je van ons een bevestiging in je mailbox. Die e-mail bevat o.a. de details van je aankopen, jouw contactgegevens, bezorgadres, facturatieadres enz. We controleren alle gegevens en u krijgt van ons nog een mail indien we de betreffende lockers op stock hebben staan.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Kan ik mijn bestelling wijzigen?&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Laat ons spoedig iets weten indien u nog een aanpassing wenst te maken aan uw bestelling. Indien we uw bestelling\/lockers op stock hebben staan, kan het rap gaan en zou het jammer zijn om nog een aanpassing binnen te krijgen na verwerking.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Zijn alle producten in de e-shop op voorraad?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Standaard hebben we de specifieke tab (In stock only) voor. Bij bestelling zorgen we dat de leverdatum bevestigd wordt.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is bestellen op marny.com veilig?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Jazeker, onze website is voldoende beveiligd en gegevens zijn versleuteld. Bent u niet zeker? Contacteer ons via mail.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Hoe garanderen wij veilig betalen op marny.com?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Op onze webshop gebruiken we Molly, een betaalsysteem die paraat staat voor hun beveiliging met de nodige certificaten.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Payment&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf09d;||fa||900&#8243; icon_color=&#8221;#666666&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;32px&#8221; content_max_width=&#8221;100%&#8221; image_icon_width_tablet=&#8221;32px&#8221; image_icon_width_phone=&#8221;28px&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||8px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22icon_color%22%93}&#8221;][\/et_pb_blurb][et_pb_accordion icon_color=&#8221;gcid-40b447b6-272a-47cb-827e-d7dcddb86b29&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;20px&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-48ad95f1-8cbd-4bcf-aa21-c8200781e2d4%22:%91%93,%22gcid-40b447b6-272a-47cb-827e-d7dcddb86b29%22:%91%22icon_color%22,%22icon_color%22%93}&#8221; toggle_line_height=&#8221;1.2em&#8221;][et_pb_accordion_item title=&#8221;Hoe kan ik betalen in de e-shop?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>U kan betalen met Sepa, Belfius Direct, iDEAL, KBC\/CBC Betaalknop, Bancontact en Paypal.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;De betaling mislukt. Wat kan ik doen?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Wij adviseren je om een tweede betaalpoging te ondernemen. Mogelijks zijn er verkeerde gegevens ingevuld of is er een \u00e9\u00e9nmalige storing. Moest dit niet het geval zijn vereffenen wij dit.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Kan ik mijn bestelling plaatsten en deze achteraf betalen?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>U kan nadien betalen via factuur en 30 binnen de dertig dagen. Bij voorkeur verkiezen we echter een voorafbetaling.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Kan ik een factuur van mijn bestelling ontvangen?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Wenst u een factuur? Geen probleem, dan brengen we die in orde. Stuur een mailtje met uw bedrijfsgegevens en we brengen dit in orde.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Kan ik mijn geplaatste en betaalde orders digitaal bekijken?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Bij uw account kunt u al de bestellingen zien die u hebt gemaakt.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding_tablet=&#8221;||0px||false|false&#8221; custom_padding_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Bezorgen &#038; afhalen&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf4de;||fa||900&#8243; icon_color=&#8221;#666666&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;32px&#8221; content_max_width=&#8221;100%&#8221; image_icon_width_tablet=&#8221;32px&#8221; image_icon_width_phone=&#8221;28px&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||8px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22icon_color%22%93}&#8221;][\/et_pb_blurb][et_pb_accordion icon_color=&#8221;gcid-40b447b6-272a-47cb-827e-d7dcddb86b29&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;20px&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-48ad95f1-8cbd-4bcf-aa21-c8200781e2d4%22:%91%93,%22gcid-40b447b6-272a-47cb-827e-d7dcddb86b29%22:%91%22icon_color%22,%22icon_color%22%93}&#8221; toggle_line_height=&#8221;1.2em&#8221;][et_pb_accordion_item title=&#8221;Wat zijn de leveringsmogelijkheden?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We leveren de lockers via onze erkende partners (Mainfreight\/DPD). Zij zorgen voor een levering na de eerste deur. Indien gewenst en indien dit mogelijk is bij u, kan u de lockers ook zelf komen afhalen of kan u zelf een transporteur contacteren voor ophaling.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Kan ik de status van mijn bestelling opvolgen?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Jazeker, bij elke stap die gezet wordt, van ontvangst van bestelling tot aanmaking van leveringspapieren kan u tracken.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Verzenden jullie ook naar het buitenland?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Ja, we leveren de lockers in de Benelux, wenst u lockers buiten de Benelux, contacteer ons om dit te bekijken en om u gepaste leveringskost aan te bieden.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Ik heb mijn bestelling niet gekregen. Is er iets fout gegaan?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Als blijkt dat er iets fout gelopen is, kunnen wij dit tracken. Blijkt dat iets niet juist of niet geleverd is, bekijken we dit intern hoe dit kan en blijven we u alle stappen van het proces verduidelijken.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Wat als er niemand thuis is om mijn bestelling in ontvangst te nemen?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Voor we een datum op onze zendpapieren plaatsen, spreken we goed af met u zodat de lockers op een goede manier kunnen geleverd worden. Heeft u enkel sloten besteld, dan kan het gebeuren dat u dit dient op te halen in het dichtstbijzijnde postpunt. Opnieuw, dit kan u controleren via de trackingcode die we u sturen voordat de onderdelen hier vertrekken.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is mijn pakje verzekerd tegen verlies of beschadiging?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We verpakken en verzenden onze artikelen altijd met de grootste zorg. Op die manier wordt de kans op schade tijdens de verzending tot een minimum herleid.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Retour&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf0e2;||fa||900&#8243; icon_color=&#8221;#666666&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;32px&#8221; content_max_width=&#8221;100%&#8221; image_icon_width_tablet=&#8221;32px&#8221; image_icon_width_phone=&#8221;28px&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||8px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22icon_color%22%93}&#8221;][\/et_pb_blurb][et_pb_accordion icon_color=&#8221;gcid-40b447b6-272a-47cb-827e-d7dcddb86b29&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;20px&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-48ad95f1-8cbd-4bcf-aa21-c8200781e2d4%22:%91%93,%22gcid-40b447b6-272a-47cb-827e-d7dcddb86b29%22:%91%22icon_color%22,%22icon_color%22%93}&#8221; toggle_line_height=&#8221;1.2em&#8221;][et_pb_accordion_item title=&#8221;Hoe krijg ik mijn retour terugbetaald?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Voor de terugbetaling worden alle lockers\/sloten gecontroleerd naar schade. Indien er schade is of de lockers dienen opgeschoond te worden, gaat ons werk van het eindtotaal die teruggestort wordt via dezelfde weg als de originele betaling.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Hebben jullie de artikelen die ik heb teruggezonden goed ontvangen?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Bij het terugzenden van goederen, dienen we langs onze kant een tracking te ontvangen. Sleutels of sloten worden nooit via normale post verzonden.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Wat zijn de retourvoorwaarden voor artikelen die ik terugzend?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Indien iets niet correct is, dient u ons binnen de 4 dagen na ontvangst te informeren van de problemen. We behandelen dit en spreken samen af hoe de retour wordt geregeld. Na de 4 dagen nog schade gezien, laat het ons zeker weten. We doen er alles aan om u als tevreden klant te beschouwen.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is retourneren altijd gratis?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Terugzenden van de goederen (lockers of sloten\/sleutels) dienen op uw kosten uitgevoerd te worden. Indien blijkt dat er een fout van ons uitkomt, wordt de transportkost meegenomen op de creditnota en de terugbetaling.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Geven jullie garantie?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Jazeker. Voor onze metalen lockers kunnen we van 3 tot 5 jaar garantie geven. Voor onze kunststoflockers kunnen we zeker 15 jaar garantie bieden!<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Account&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf007;||fa||900&#8243; icon_color=&#8221;#666666&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;32px&#8221; content_max_width=&#8221;100%&#8221; image_icon_width_tablet=&#8221;32px&#8221; image_icon_width_phone=&#8221;28px&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||8px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22icon_color%22%93}&#8221;][\/et_pb_blurb][et_pb_accordion icon_color=&#8221;gcid-40b447b6-272a-47cb-827e-d7dcddb86b29&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;20px&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-48ad95f1-8cbd-4bcf-aa21-c8200781e2d4%22:%91%93,%22gcid-40b447b6-272a-47cb-827e-d7dcddb86b29%22:%91%22icon_color%22,%22icon_color%22%93}&#8221; toggle_line_height=&#8221;1.2em&#8221;][et_pb_accordion_item title=&#8221;Kan ik mijn gegevens wijzigen?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Ja, bij uw profiel, op het mannetje rechtsboven op de site, kan u uw profiel aanpassen.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Moet ik me registreren om te kunnen bestellen?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Het is aangeraden u te registreren. Dit aangezien we zo uw profiel kunnen bijhouden en kunnen weten hoeveel lockers u reeds via de website bestelde. Dit zorgt ook voor u een gemak: u kan uw vorige bestellingen altijd herbekijken.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Hoe registreer ik?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">U kan registreren door <a href=\"\/my-account\/\">HIER <\/a>te klikken of via het mannetje rechtsboven op onze website, hier kan u uw profiel zien of aanmaken.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Wat moet ik doen als ik mijn wachtwoord ben vergeten?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">U kunt wachtwoord veranderen door <a href=\"\/my-account\/account-wijzigen\/\">HIER <\/a>te klikken.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Huurverkoop&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf54f;||fa||900&#8243; icon_color=&#8221;#666666&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;32px&#8221; content_max_width=&#8221;100%&#8221; image_icon_width_tablet=&#8221;32px&#8221; image_icon_width_phone=&#8221;28px&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||8px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22icon_color%22%93}&#8221;][\/et_pb_blurb][et_pb_accordion icon_color=&#8221;gcid-40b447b6-272a-47cb-827e-d7dcddb86b29&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;20px&#8221; _builder_version=&#8221;4.25.2&#8243; _module_preset=&#8221;default&#8221; toggle_level=&#8221;h3&#8243; toggle_font=&#8221;|700|||||||&#8221; toggle_font_size=&#8221;16px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{%22gcid-48ad95f1-8cbd-4bcf-aa21-c8200781e2d4%22:%91%93,%22gcid-40b447b6-272a-47cb-827e-d7dcddb86b29%22:%91%22icon_color%22,%22icon_color%22%93}&#8221; toggle_line_height=&#8221;1.2em&#8221;][et_pb_accordion_item title=&#8221;Waarom kiezen voor lockers?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Gedaan met vuile gangen of overvolle kantines waar er een en dan wel iets kan verdwijnen, kies vandaag nog voor onze sterke lockers.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Hoeveel lockers zou ik nodig hebben?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Vraag eens rond in uw bedrijf of school aan de hand van een enqu\u00eate wie een locker zou huren. Slaat het systeem van lockers aan en u heeft er te kort? Dan kan u na de eerste bestelling altijd bijbestellen.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Hoe wordt een offerte opgevraagd?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>U kan ons contacteren via telefoon of mail om een offerte aan te vragen. U kan dit reeds bekijken op onze webshop.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Waarom kiezen voor metalen lockers?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Metalen lockers zijn ultrasterk door hun speciale vorm van deur, het Omega profiel in de deur met de verhoogde vorm in de deur zorgt voor een hoge impact weerstand.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Waarom kiezen voor kunststoflockers?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Onze PE lockers kiest u best als u gaat voor een vochtige omgeving. Buiten, vochtige kleedkamers, vestiaires. Ook als u wenst te kiezen naar grootte, diepte, speciale aangepaste deuren, kan u kiezen voor de kunststoflockers. Wenst u zelf een locker samen te stellen? Klik gerust door naar de site van onze locker builder.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Wat wordt er bedoeld met het systeem van \u201cgratis lockers \u201c?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Hier werken we met een systeem van huurkoop. Indien u als school een volledig lot lockers wenst aan te kopen maar financieel niet de budgetten hebt om elke locker aan te kopen, kan u kiezen voor het huurkoopsysteem.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Wie kan kiezen voor het huurkoopsysteem?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Samen met de financi\u00eble instellingen hebben we als Marny een mooie relatie uitgebouwd om lockers aan te bieden in een huurkoopsysteem. Dit systeem is enkel te gebruiken door scholen. Bedrijven kunnen hier geen gebruik van maken.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Zijn er ook nog andere afmetingen bij de metalen lockers?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Onze metalen lockers zijn zeer snel leverbaar enkel en alleen omdat deze afmetingen de standaard zijn. Voor metalen lockers zijn er geen kleinere lockers. Groter kan wel, dan kan u kijken naar onze vestiairekast van 90 cm hoog.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Zijn er dan meer kleuren beschikbaar dan de zeven die ik terugvind op de website?&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_margin=&#8221;8px||8px||false|false&#8221; custom_padding=&#8221;||16px|0px|false|false&#8221; border_width_all=&#8221;0px&#8221; border_width_bottom=&#8221;1px&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Heeft u een specifieke opdracht en u wenst een andere kleur dan wit, geel, groen, blauw, grijs, oranje of rood, laat gerust iets weten, misschien in het mogelijk via onze partners van de coating.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Meteen nadat je een bestelling plaatst, krijg je van ons een bevestiging in je mailbox. Die e-mail bevat o.a. de details van je aankopen, jouw contactgegevens, bezorgadres, facturatieadres enz. We controleren alle gegevens en u krijgt van ons nog een mail indien we de betreffende lockers op stock hebben staan.Laat ons spoedig iets weten indien [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-29082","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/marny.com\/de\/wp-json\/wp\/v2\/pages\/29082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marny.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marny.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marny.com\/de\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/marny.com\/de\/wp-json\/wp\/v2\/comments?post=29082"}],"version-history":[{"count":0,"href":"https:\/\/marny.com\/de\/wp-json\/wp\/v2\/pages\/29082\/revisions"}],"wp:attachment":[{"href":"https:\/\/marny.com\/de\/wp-json\/wp\/v2\/media?parent=29082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}